Privacy Policy Statement

This Privacy Policy Statement provides you with notice as to policies and practices of ReSource the Counselling Centre Ltd. in relation to our handling of personal data as well as the kinds of personal data which we hold and the main purposes.

Our Policy

ReSource is committed to protecting the privacy, confidentiality and security of personal information we hold by complying with the requirements of the Hong Kong Personal Data (Privacy) Ordinance (“PDPO”) and relevant codes of practice which may be issued by the Hong Kong Office of the Privacy Commissioner for Personal Data (“PCPD”) from time to time.  

We ensure that our staff complies with the policies and practices set out in the Privacy Policy Statement and maintains appropriate standards in meeting such commitment.

Accuracy and Retention of Personal Data

ReSource aims to keep the personal data accurate and updated. However, we rely primarily on the relevant data subject to disclose all material information to us, as appropriate, and to inform us of any inaccuracy or changes in such information.

We also ensure personal data is not kept longer than necessary for the fulfilment of the purposes for which it is or is to be used. Different retention periods apply to the various kinds of personal data collected or obtained and held by us in accordance with the applicable laws and regulations.

For further details, please contact us at resource@counselling.org.hk.

Security of Personal Data

We take appropriate steps to protect the personal data we hold against unauthorised or accidental access, processing, erasure, loss or use of the personal data. These steps comply with the requirements of the PDPO.

Changes to this Privacy Policy Statement

ReSource reserves the right to update this Privacy Policy Statement at any time and will make available an updated Privacy Policy Statement on our website or in writing so that you are always aware of what information we collect, how we use the information and under what circumstances the information is disclosed. Any such change, update or modification will be effective immediately upon posting.

If you have any questions, please contact us at resource@counselling.org.hk.